ICT A2

E-commerce payment systems help to make payments electronic t assist new advances like internet shopping and online banking. E-commerce systems allow the company to expand globally to anywhere with internet and also reduced errors made from the non-electronic system.
 

The decision support system helps to make decisions by analyzing raw data and converting it to a form from which decisions can be made.

Collaborative working systems are systems where strategies, policies and structures have been created to institutionalize practices that promote cooperation amongst in an organization to get desired outcomes. This would help increase outcomes and productivity daily. This is also when people work together on a task using the latest technology such as: video conferencing (VoIP), file sharing (drop box etc.) and e-mail. This would help increase outcomes and productivity daily.
 

Enterprise resource planning is system run form software that helps with the internal business processes of a company. The ERP helps the business to oversee the major sections of the business (production, inventory management etc.) It also helps to track data entered into the system from any department and therefore makes the movement of information within the company and its connections easier.

 

Customer Relationship Management revolves around the customer. It ranges from the marketing department who use the idea of what they believe to consumer would like to the customer service department who are responsible for the customers’ needs after they have bought the product. This system helps to attract more customers, increase profits and improve customer service.